Privacy Policy for SantaPhoneCalls.com
SantaPhoneCalls.com ("we," "us," or "our") values your privacy and is committed to protecting the information of our users. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services. By using SantaPhoneCalls.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you book a Santa call, we collect your personal information, including your name, email address, phone number, and payment information. Additionally, for personalization, we may collect details like children's names, ages, and interests.
Automatically Collected Information
We collect certain information automatically when you visit our site, including your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
- Service Delivery: We use the information to deliver personalized Santa calls, send order confirmations, and provide customer support.
- Personalization: We personalize your Santa experience, such as referencing details about the child to create a memorable interaction.
- Communication: We may send you emails related to your booking, updates on SantaPhoneCalls.com, or promotions. You may opt out of marketing communications at any time.
- Compliance and Legal Obligations: We may use or disclose information as required to comply with legal obligations or respond to lawful requests.
3. How We Share Your Information
- Service Providers: We may share your information with third-party providers for payment processing, call facilitation, and customer support.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your information. However, please be aware that no security system is foolproof, and we cannot guarantee the security of your data.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
6. California Privacy Rights (California Consumer Privacy Act - CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act ("CCPA"):
- Right to Know: You have the right to request information about the personal data we collect, use, and disclose.
- Right to Access: You may request access to the specific pieces of personal information we have collected about you.
- Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale: SantaPhoneCalls.com does not sell your personal information to third parties. However, you may still request that your information not be shared for specific purposes unrelated to the core functionality of our service.
To exercise your CCPA rights, please contact us at santa@santaphonecalls.com. We will respond to your request within 45 days as required by law. We will not discriminate against you for exercising your CCPA rights.
7. Children's Privacy
SantaPhoneCalls.com is intended for parents to book experiences for their children. We do not knowingly collect personal information directly from children under the age of 13. If you believe a child has provided us with personal information without parental consent, please contact us, and we will take appropriate action.
8. Your Choices and Opt-Out Options
You may opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly at santa@santaphonecalls.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices, legal requirements, or operational needs. We will notify you of significant changes by posting a notice on our website or emailing you. The effective date of the current version will be listed at the top of this policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: santa@santaphonecalls.com
Mailing Address:
Santa Claus Calls®
101 St. Nicholas Drive
North Pole, AK 99705
Customer Service Number: (207) 230-6470