Terms and Conditions for SantaPhoneCalls.com

Welcome to SantaPhoneCalls.com! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using SantaPhoneCalls.com, you agree to be bound by these Terms. Please read them carefully before making a purchase or using our services.

1. Services Provided

SantaPhoneCalls.com offers personalized Santa Claus calls for children and families. Calls are customized based on the details you provide at the time of booking. The experience aims to create a memorable interaction with Santa for your family.

2. Eligibility

By using our services, you represent that you are at least 18 years of age. If you are booking a Santa call on behalf of a child, you confirm that you are the child's parent or legal guardian or have authorization to do so.

3. Account and Personal Information

To use our services, you may need to provide personal information, including names, ages, interests, and other details related to the call experience. You agree that the information provided is accurate, complete, and up to date. SantaPhoneCalls.com is not liable for incorrect or incomplete information provided by the user.

4. Payment and Billing

Payments for SantaPhoneCalls.com services are required at the time of booking. We accept major credit cards and other payment methods as specified on our website. All transactions are processed securely, and your payment information is not stored on our servers.

5. No Refund Policy

Due to the personalized nature of our services, all sales are final, and we do not offer refunds for any completed bookings. Once a booking is confirmed and payment is processed, the order is considered final. Please ensure that all provided details are accurate before completing your purchase, as refunds or modifications cannot be issued.

6. Rescheduling Policy

In cases where a reschedule is necessary due to technical issues or other unforeseen circumstances, please contact us at santa@santaphonecalls.com. While we will do our best to accommodate changes, rescheduling may be subject to availability, and we cannot guarantee that an alternative time slot will be available.

7. Intellectual Property Rights

All content on SantaPhoneCalls.com, including text, graphics, logos, images, and software, is the property of SantaPhoneCalls.com or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use our content for commercial purposes without our written permission.

8. User Conduct

By using our website and services, you agree not to engage in any unlawful, disruptive, or abusive behavior. You may not misuse our services, attempt to bypass our security features, or interfere with the proper functioning of our website.

9. Limitation of Liability

SantaPhoneCalls.com makes no guarantees regarding the uninterrupted or error-free operation of our website and services. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of SantaPhoneCalls.com, including but not limited to errors, delays, or disruptions.

10. Indemnification

You agree to indemnify, defend, and hold harmless SantaPhoneCalls.com, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising from your use of our website and services, violation of these Terms, or infringement of any third-party rights.

11. Changes to Terms

SantaPhoneCalls.com reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the website and services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alaska, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Alaska for the resolution of any disputes.

13. Contact Us

If you have any questions about these Terms, please contact us:

Email: santa@santaphonecalls.com

Mailing Address:
Santa Claus Calls®
101 St. Nicholas Drive
North Pole, AK 99705

Customer Service Number: (207) 230-6470